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1.This website ("Site") is owned by Kinokuniya Book Stores of America Co., Ltd. and its related entities, affiliates and subsidiaries (individually and collectively, "Kinokuniya"). This Privacy Policy applies to information supplied by you on this Site.

Kinokuniya Book Stores of America Co., Ltd. - CRM Center
1581 Webster Street
San Francisco, CA 94115
Tel: +1 415 673 7431
Operating Hours: 9:00am - 6:00pm (Monday to Friday, US Pacific Time)

3.In order to improve our online services to you, we collect data anonymously by way of "cookies". Cookies help us measure the number of visits, average time spent, page views and other statistics relating to your access to this Site. This information allows us to better administer the Site and provide a more tailored and user-friendly service to our Site visitors. Cookies are small data files that are sent to your browser from our Site and are stored on your computer's hard drive. Each time you visit our Site from the same computer, the cookie will be retrieved from your computer, enabling our Site to recognise your computer as having previously visited our Site and thereby increase the functionality of our Site on your computer. Our cookies cannot be used to get data from your hard drive, to get your email address or any other data that can be traced to you personally. Most web browsers can be set to notify you when you receive a cookie or to prevent cookies from being sent; if you use these features, you may limit the functionality we can provide you when you visit our Site.

4.For some services or areas on the Site, we may ask you to register and to provide us with information about you and/or your company such as your name, job title, email address, and other types of identity or contact information. Further, if you wish to order products or services from us via this Site, we will request that you provide additional personal information in order for us to process payment and delivery, including financial information (such as credit card and billing information), preferred or required products and services, physical address, recipient information, delivery address, email address and telephone number. Once you provide us with information about yourself and/or your company, your browsing on this Site will no longer be anonymous.

5.Kinokuniya respects the privacy of your personal information and wishes to assure you that your private information will be treated as confidential and with high standards of security.
5.1We maintain procedural, electronic, and physical measures, either directly or through its third party service providers, to safeguard personal information provided to us through the Site, including encryption technology to protect financial transactions that occur through the Site.
5.2We encourage you to maintain the security of your personal information, as well as the secrecy of your user ID and login passwords. Please be aware that e-mail transmissions are not encrypted, and are not a secure means of transmitting financial information to us.

6.By providing the information requested to Kinokuniya, you hereby consent to the following:
6.1Any personal information provided by you to Kinokuniya through this Site will be used to:
6.1.1provide the products and services to you;
6.1.2verify and process your personal particulars and payments for our products and services offered through the Site;
6.1.3create a user profile in order to provide you with the services you have requested at this Site;
6.1.4process, record, execute, monitor, and/or archive your online orders, requests and transactions;
6.1.5respond to your requests and queries;
6.1.6communicate with you;
6.1.7customise your online experience according to your chosen interests and preferences and enhance your current and future visits to the Site;
6.1.8advise you of other products and services which may be of interest to you;
6.1.9conduct marketing research, user profile and statistical analysis;
6.1.10update Kinokuniya's records;
6.1.11improve the design and marketing of our range of services and related products for customer use;
6.1.12solicit and record your opinions and feedback through online surveys and feedback requests if you choose to participate;
6.1.13comply with law, the requests of law enforcement and regulatory officials, or orders of court; and
6.1.14enforce our legal rights and remedies.
6.2Kinokuniya may disclose your information to the individuals and entities listed below, but your information will not be revealed by Kinokuniya to any other third party, unless Kinokuniya has your permission, or is under either a legal or regulatory obligation or any other duty to do so:
6.2.1Kinokuniya uses the services of third party service providers to host and manage data from this Site. Data containing the information you provide will be transmitted to and hosted in data centres in the United States of America or outside the United States of America (including India) by our third party service providers, and processed and managed by such third party service providers. Our third party service providers will be granted access to data only to the extent necessary to provide services to Kinokuniya, and for no other purpose. Our service providers are bound by confidentiality obligations to keep all data confidential.
6.2.2The information which you provide on this Site may be transferred within the Kinokuniya Group of corporations which may include transfer to other entities in the Group in Singapore, Japan or other jurisdictions.
6.2.3The information provided by you at this Site may also be disclosed by Kinokuniya to, and processed by:
(a)Regulators and law enforcement officials;
(b)Credit and charge card companies, banks and other entities processing payment instructions given by you through this Site;
(c)Any agent or subcontractor acting on our behalf, including but not limited to our other service providers, vendors, consultants, attorneys and auditors;
(d)and Kinokuniya's business partners.
Our third party service providers, credit card companies, agents and subcontractors, and business partners will be granted access to data only to the extent necessary to provide services to Kinokuniya, and for no other purpose, and are bound by confidentiality obligations to keep all data confidential
6.3In providing your address, telephone number, facsimile number or email address you agree that Kinokuniya may contact you by mail, telephone, facsimile or email. However, if you indicate with your submission of information that you do not wish to receive any promotional material from Kinokuniya, we will not send any promotional material to you.
6.4By providing us with information, you acknowledge and agree that due to the international dimension of Kinokuniya we may store, process and use personal data collected in the course of our relationship, and provide that data to other enterprises within the Kinokuniya Group of corporations outside your resident jurisdiction. By providing us with information, you specifically consent to the transfer of data containing such information outside of the country or jurisdiction where it was collected for the purposes described in this Privacy Policy.
6.5Data containing information provided by you is retained as long as the purpose for which the data was collected continues. The data is then destroyed unless its retention is required to satisfy legal, regulatory or accounting requirements or to protect Kinokuniya's interests.

7.It is your responsibility to maintain the secrecy of your user ID and login password.

8.You may view, amend or delete personal information associated with your web profile at your convenience through our Site.

9.This Site is intended for persons who are at least 18 years old. We do not knowingly request personal information from persons under the age of 13. In the event we learn that persons under the age of 13 have provided personal information to Kinokuniya through the Site, we will promptly remove such information from our records,

10.Kinokuniya may provide links to other sties ("Linked Sites"). Kinokuniya has no control over and is not responsible for any such Linked Site. Your access and use of any Linked Site is likely subject to privacy policies and procedures that differ from those contained in this Privacy Policy. Kinokuniya recommends that you familiarize yourself with the privacy policy of any Linked Site before you provide any personal information to or through any such site.

11.Kinokuniya reserves the right to amend its prevailing Privacy Policy at any time and will place any such amendments on this Site.

12.You acknowledge that your access and use of the Site is also subject to our Website Terms and Conditions, and you agree to abide by the Website Conditions when accessing and using the Site.

13.This Policy is governed by and shall be construed in accordance with law, without giving effect to any principles of conflicts of law. By accessing this Site and providing information requested, you submit to the non-exclusive jurisdiction of the courts. Those who choose to access this Site from any location do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

14.This Privacy Policy was updated and posted on the Site on December 27, 2012, and shall remain in effect until modified in accordance with Section 11 above.