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Dispatch & Delivery Delivery Options & Rates Tracking Your Order (Only for International Delivery)
Guide for Availability
Please see below for an explanation of the terms on our product detail pages.
- Usually dispatches within 5 days:
This item is in stock and will take this amount of time to pack and prepare for dispatch. Estimated delivery date for domestic delivery is one day after dispatch.
- Other Specific Length of Time (e.g. 3 - 4 weeks):
This item will take this amount of time to import from the overseas supplier, pack and prepare for dispatch. Estimated delivery date for domestic delivery is one day after dispatch.
- Available for Pre-order:
The latest release date information that we have for the item will be displayed on the product detail page. If you want to pre-order the item, we will dispatch it once the release date passes and the item is made available to us from the supplier.
Note on Imports: Pre-order items imported from another country may take longer to dispatch once the release date has passed.
- Temporarily Out of Stock:
This item is currently not in stock but it is available for ordering. If you place an order, we will send you an e-mail with the expected delivery date as soon as we have that information from our suppliers.
Note: Your order may be cancelled depending on stock availability of the supplier.
- Currently Unavailable:
This item is currently unavailable for ordering and we don't know when or if this item will be in stock again.
Ordering Items with Different Availabilities [Delivery to Singapore Address]
- If you spend less than S$50.00 on a single order:
If you order one item marked as "Usually dispatches within 5 days" and another marked "Available for Pre-order", we will send both to you for S$5.00 when the pre-order item becomes available.
- If you spend S$50.00 or more on a single order:
If you order an item marked as "Usually dispatches within 5 days", another marked "Usually dispatches within 2 weeks" and the last one marked "Available for Pre-order", we will send all 3 items to you for free if they are made in one delivery.
If you require 2 deliveries, each subsequent delivery will be charged at S$3.50.
- If you order one item marked as "Usually dispatches within 5 days" and another marked "Available for Pre-order", we will send both to you when the pre-order item becomes available.
Note on Delivery Charge: Delivery charges depend on the weight of the package and the country of destination. We will let you know the exact delivery charge upon dispatch.
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- Usually dispatches within 5 days:
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