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    Welcome to BookWeb Singapore. Please click here and read terms and conditions carefully before using BookWeb Singapore.
    *Click on the '+' icon to see the relevant information.

    Dispatch & Delivery
    Delivery Options & Rates
    Tracking Your Order (Only for International Delivery)
    Guide for Availability
    Ordering Items with Different Availabilities
    Sending a Gift
    Exchange & Refund
    Exchange & Refund Policies
    How to Exchange
    Defective Item
    Ordering & Cancelling
    How to Order
    Cancelling an Order
    Pre-ordering
    Ordering French, German & Chinese Books
    Magazines
    Payment, Pricing & Promotions
    Payment Options
    Credit Card Declined
    When Your Account Will Be Charged
    Pricing
    Price for Pre-Order and Out-of-Stock Item
    Price Difference between BookWeb and Our Retail Stores
    Goods & Services Tax (GST)
    10% off Privilege for Kinokuniya Privilege Card Members
    20% Discount during Kinokuniya Singapore's Storewide Promotions
    Bulk Order Discount
    Manage Your Account
    Changing Your Account Details
    Closing Your Account
    Logout from BookWeb Singapore
    Forgot Your Password
    Forgot Your Email Address
    Services
    Gift-wrapping
    Wish List
    Members' Review
    Preferences
    Bestsellers Information
    Security & Privacy
    Privacy Policy
    Terms & Conditions
    Need More Help?
    How to Contact Customer Service