Foreword                                           xvii
Acknowledgments                                    xxi
Introduction                                       xxv
    Chapter 1 The Next IQ---A Preview              1   (10)
      The Next IQ Insights                         10  (1)
      The Next IQ Actions                          10  (1)
    Chapter 2 The Next IQ in Action                11  (16)
      IBM Jams                                     11  (3)
      More Intelligent Intelligence                14  (1)
      Linus's Law                                  15  (4)
      Tumor Boards                                 19  (3)
      The Chacon Jolt                              22  (3)
      The Next IQ Insights: Chapter 2              25  (1)
      The Next IQ Actions: Chapter 2               25  (2)
    Chapter 3 The Evolution of Intelligence        27  (12)
      History of the IQ and Intelligence           28  (2)
      Theories
      Theories of Intelligence                     30  (1)
      Contemporary Definitions of Intelligence     31  (2)
      Re(Defining) Intelligence: The Next IQ       33  (5)
      The Next IQ Insights: Chapter 3              38  (1)
      The Next IQ Actions: Chapter 3               38  (1)
    Chapter 4 The Evolution of Leadership          39  (12)
      Great Man and Trait Theories of Leadership   40  (1)
      Behavioral and Contingency Theories of       41  (1)
      Leadership
      Relational and LMX Theories of Leadership    42  (2)
      Skeptics, Transformationalists, and Beyond   44  (5)
      The Next IQ Insights: Chapter 4              49  (1)
      The Next IQ Actions: Chapter 4               50  (1)
    Chapter 5 The Evolution of Inclusion           51  (20)
      From Legal Discrimination to Legislated      52  (1)
      Anti-Discrimination
      From Anti-Discrimination to Affirmative      53  (2)
      Action
      From Affirmative Action to Diversity         55  (1)
      Value Proposition for Diversity              56  (2)
      From Diversity to Diversity and Inclusion    58  (5)
      From Diversity and Inclusion to The Next     63  (5)
      IQ
      The Next IQ Insights: Chapter 5              68  (1)
      The Next IQ Actions: Chapter 5               69  (2)
    Chapter 6 Why The Next IQ Matters More Than    71  (16)
    the Retro IQ
      The Next IQ Perspective                      71  (3)
      The Next IQ Intersection                     74  (4)
        Intelligence                               74  (1)
        Leadership                                 75  (1)
        Inclusion                                  76  (2)
      Why The Next IQ Matters More Than the        78  (6)
      Retro IQ for Leaders and Organizations in
      the 21st Century
      The Next IQ Insights: Chapter 6              84  (1)
      The Next IQ Actions: Chapter 6               85  (2)
    Chapter 7 The Next IQ Models for               87  (16)
    Individuals and Organizations
      The Next IQ Model for Individuals            87  (5)
      The Next IQ Model for Organizations          92  (8)
      The Next IQ Insights: Chapter 7              100 (1)
      The Next IQ Actions: Chapter 7               101 (2)
    Chapter 8 The Comfort of the Retro IQ          103 (10)
      The Next IQ Insights: Chapter 8              110 (1)
      The Next IQ Actions: Chapter 8               110 (3)
    Chapter 9 The Comfort of Similarity: We See    113 (24)
    What We Know, We Become What We See
      We See What We Know                          113 (11)
      We Become What We See                        124 (4)
      A Deeper Dive into the Comfort of            128 (4)
      Similarities
      The Next IQ Bias Breakers                    132 (4)
      The Next IQ Insights: Chapter 9              136 (1)
      The Next IQ Actions: Chapter 9               136 (1)
    Chapter 10 The Comfort of Ease: We Think       137 (32)
    What We Know, Not What We Think
      Our Perspectives                             140 (2)
      Our Interpretations                          142 (5)
      Our Heuristics                               147 (15)
        The Anchoring and Adjustment Heuristic     148 (2)
        The Availability Heuristic                 150 (3)
        The Recognition Heuristic                  153 (4)
        The Fluency Heuristic                      157 (5)
      A Deeper Dive into Cognitive Ease            162 (1)
      The Next IQ Bias Breakers                    163 (3)
      The Next IQ Insights: Chapter 10             166 (1)
      The Next IQ Actions: Chapter 10              167 (2)
    Chapter 11 The Comfort of Predictability:      169 (12)
    We Don't Do What We Don't Know
      A Deeper Dive into Predictability            175 (2)
      The Next IQ Bias Breakers                    177 (2)
      The Next IQ Insights: Chapter 11             179 (1)
      The Next IQ Actions: Chapter 11              180 (1)
    Chapter 12 The STUFF That Makes the Retro      181 (10)
    IQ Really Sticky
      STUFF: Stress, Time Constraints,             181 (8)
      Uncertainty, Fatigue, and Fear
        Stress                                     183 (2)
        Time Constraints                           185 (1)
        Uncertainty                                186 (1)
        Fatigue                                    187 (1)
        Fear                                       188 (1)
      The Next IQ Insights: Chapter 12             189 (1)
      The Next IQ Actions: Chapter 12              190 (1)
    Chapter 13 Shifting from the Retro IQ to       191 (20)
    The Next IQ
      Shifting from Information to Insight         192 (2)
      Shifting from Aptitude to Action             194 (3)
      Shifting from Competition to Collaboration   197 (3)
      Insight, Action, and Collaboration in The    200 (6)
      Next IQ
        The Next IQ in Focus: Informed Insight     201 (1)
        versus Reactive Instinct
        The Next IQ in Focus: Collective Wisdom    202 (2)
        versus Groupthink
        The Next IQ in Focus: Crowdsourcing        204 (2)
        versus Inside Experts
      The Next IQ Insights: Chapter 13             206 (1)
      The Next IQ Actions: Chapter 13              206 (1)
      Conclusion                                   207 (4)
  Endnotes                                         211 (28)
      Introduction                                 211 (28)
        Chapter 1                                  212 (1)
        Chapter 2                                  212 (3)
        Chapter 3                                  215 (1)
        Chapter 4                                  216 (2)
        Chapter 5                                  218 (3)
        Chapter 6                                  221 (1)
        Chapter 7                                  222 (1)
        Chapter 8                                  223 (1)
        Chapter 9                                  224 (3)
        Chapter 10                                 227 (4)
        Chapter 11                                 231 (1)
        Chapter 12                                 232 (4)
        Chapter 13                                 236 (3)
Index                                              239 (8)
About the Author                                   247