Foreword                                           xiii
          Dalai Lama
Introduction: Putting Buddha to Work               1   (8)
  PART I Becoming a Mindful Worker
    Choosing Mindful Work
        Creating Right Livelihood                  9   (1)
      Advantages of mindful work                   10  (1)
      Choosing the right career of job             11  (2)
      Becoming a great employee                    13  (1)
      Self-esteem                                  14  (1)
      Dealing with distractions                    15  (2)
    Practical Enlightenment
        Chop Wood, Carry Water                     17  (1)
      Beginner's mind                              18  (1)
      Establishing priorities                      19  (1)
      Time management                              20  (1)
      Procrastination                              21  (1)
      Too much e-mail                              22  (1)
      Getting lost in cyberspace                   23  (1)
      Selling without selling out                  24  (1)
      Really distasteful jobs                      25  (2)
    Quality of Work Life
        The Middle Way at Work                     27  (1)
      When smart people do dumb things             28  (1)
      Discouragement                               29  (1)
      Rumors and gossip                            30  (1)
      The company you keep                         31  (1)
      Achieving work/life balance                  32  (1)
      The cost and benefits of integrity and       33  (2)
      wisdom
    Being Successful
        How Do You Define Success?                 35  (1)
      Achieving goals                              36  (1)
      Multitasking                                 37  (1)
      Finding the "right" answer to a a problem    38  (1)
      Admitting mistakes                           39  (1)
      Getting promoted                             40  (1)
      Celebrating accomplishments                  41  (1)
      Happiness vis-a-vis success                  42  (1)
    Money and Happiness
        What's the Connection?                     43  (1)
      "The root of all evil"                       44  (2)
      Personal wealth                              46  (1)
      Creating a long-term spending plan           47  (1)
      Greed                                        48  (1)
      Getting rich                                 49  (1)
      Financial setbacks and losses                50  (1)
      Financial hardship                           51  (1)
      Planning for retirement                      52  (3)
    Dealing with Change
        Riding the Waves of Impermanence           55  (1)
      Resistance to change                         56  (1)
      Anxiety, fear, and stress                    57  (2)
      Losing your job                              59  (1)
      Changing careers                             60  (2)
      Finding new work                             62  (2)
      Taking care of yourself in difficult times   64  (3)
  PART II Cultivating Mindful Work Relationships
    Working with others
        Unity in Diversity                         67  (1)
      Getting along with others                    68  (1)
      The golden rule                              69  (1)
      Influencing others                           70  (1)
      Doing something extra for others             71  (1)
      Double standards between ourselves and       72  (1)
      others
      Work spouses                                 73  (1)
      The importance of listening                  74  (1)
      Receiving negative feedback                  75  (1)
      Teaching or training a coworker              76  (1)
      Criticizing someone                          77  (1)
      Encouraging personal accountability          78  (1)
      Helping others deal with change              79  (2)
    Dealing with difficult People
        Seeing All Beings as the Buddha            81  (1)
      Dealing with jerks                           82  (2)
      Coworkers who lie                            84  (1)
      Handling people pleasers                     85  (1)
      Being bad-mouthed                            86  (1)
      Anger                                        87  (1)
      Adulterous affairs at work                   88  (1)
      Whiners and negative people                  89  (1)
      Conflict with a teammate                     90  (1)
    Customers-Love `Em or Lose' Em
        Customer Service as Bodhisattva Activity   91  (1)
      The importance of customer service           92  (1)
      Encouragement for customer service people    93  (1)
      Handling an angry customer                   94  (2)
      Bad customer service                         96  (1)
      Public relations                             97  (4)
  PART III Creating a Mindful Workplace
      Leadership and Bosses
        Lead, Follow, or Get Off the Path          101 (1)
      True leadership                              102 (1)
      Indentifying and selecting good leaders      103 (1)
      Becoming a great employer or boss            104 (1)
      Bosses who surround themselves with "yes"    105 (1)
      men
      Tough, demanding bosses                      106 (1)
      Executive egos                               107 (1)
      Power struggles                              108 (1)
      Terrible bosses                              109 (2)
    The Big Issues
        Beyond the Bottom Line                     111 (1)
      Making a profit                              112 (1)
      Bottom-line thinking vs. Buddha-mind         113 (1)
      thinking
      Writing a mission statement                  114 (1)
      Investing in the future                      115 (1)
      Developing a learning organization           116 (2)
      Encouraging creativity and innovation        118 (2)
      Corporate responsibility                     120 (1)
      Going green                                  121 (2)
    Work Practices and Processes
        Practice Is Awakening                      123 (1)
      Short-term versus long-term thinking         124 (1)
      Designing work processes                     125 (1)
      Technology                                   126 (1)
      Business gurus and consultants               127 (1)
      Improving communication within an            128 (1)
      organization
      Running a mindful meeting                    129 (2)
    The Care and Feeding of employees
        Your Team as Your Sangha                   131 (1)
      Selecting and hiring the right person for    132 (3)
      the job
      Motivating people                            135 (2)
      Expectations                                 137 (1)
      Employee training                            138 (1)
      Increasing employee morale                   139 (1)
      Job security                                 140 (2)
      Guiding career development                   142 (1)
      Incentives and bonuses                       143 (2)
    Solving People Problems
        There Are No Answers-Pursue Them           145 (1)
        Lovingly
      Policies and Procedures                      146 (1)
      Employee diversity                           147 (3)
      Stereotyping                                 150 (1)
      Sexism                                       151 (1)
      Sexual harassment                            152 (1)
      Squabbling cowrkers                          153 (1)
      Firing someone for poor performance          154 (2)
      Lack of trust                                156 (1)
    Organizational Change
        Everything Changes: Nothing Remains        157 (1)
        without Change
      Reorganizing, mergers, and acquisitions      158 (1)
      Outsourcing and rightsizing                  159 (2)
      Corporate crises and scandals                161 (1)
      Turning around a business                    162 (1)
      Starting a new business                      163 (2)
Glossary of Buddhist Terms                         165 (6)
Notes on sources A Word about Sources Notes        171 (4)
About the Authors                                  175