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Delivering Happiness : A Path to Profits, Passion and Purpose -- Paperback: Hsieh, Tony: BOOKS KINOKUNIYA
Book Details
Delivering Happiness : A Path to Profits, Passion and Purpose -- Paperback
Delivering Happiness : A Path to Profits, Passion and Purpose -- Paperback
Published Date : 2012/05
Binding : Paperback
ISBN : 9781455508907

BookWeb Price : MYR 31.90
Kinokuniya Privilege Card member price : MYR 28.71

Availability Status : Our fulfillment centre has the item in stock.
Usually dispatches within 3 working days.
Language : English
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Kuala Lumpur B12-02, B12-01 Map
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Book Description

*Pay brand-new employees $2,000 to quit *Make customer service the responsibility of the entire company-not just a department *Focus on company culture as the no.1 priority *Apply research from the science of happiness to running a business *Help employees grow-both personally and professionally *Seek to change the world *Oh, and make money too ...Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.
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