KINOKUNIYA (KLCC) F.A.Q.
Below are the answers to some of our frequently asked questions:
Dispatch and Delivery
Self collection is not available. For reservations, please contact our store.
In within Peninsula Malaysia:
You can enjoy free delivery if you spend RM300.00 and above on a single order. We will charge a delivery fee of RM8.00 if you spend less than RM300.00.
For East Malaysia:
The delivery fee for less than RM500.00 in a single order is RM40.00.
Note: No delivery service to isolated islands within Malaysia, except Pulau Langkawi.
Delivery charges depend on the weight of the package and the country of the destination. We will let you know exact delivery charge upon dispatch. Please note your delivery may also be subjected to customs charges, over which we have no control, and which must be borne by you.
Guide for Availability Status:
Please see below for an explanation of the terms on our product detail pages.
Usually dispatches within 3 working days:
This item is in stock at the Fulfilment Centre and will take this amount of time to pack and prepare for dispatch. Estimated delivery date for domestic delivery is 2-3 working days after dispatch.
Note: To confirm availability, please contact our stores directly as the book might be reserved, damaged, or misplaced.
Other specific length of time (e.g. 2 to 4 weeks):
This item will take this amount of time to import from overseas supplier, pack and prepare for dispatch. Estimated delivery date for domestic delivery is 2-3 working days after dispatch.
Available for pre-order:
The latest release date information that we have for the item will be displayed on the product detail page. If you want to pre-order the item, we will dispatch it once the release date passes and the item is made available to us from the supplier.
Note on imports: Pre-order items imported from another country may take longer to dispatch once the release date has passed.
Out of stock:
This item is currently not in stock but it is available for ordering. If you place an order, we will send you an email with the expected delivery date as soon as we have that information from our suppliers.
Note: Your order may be cancelled depending on stock availability of the supplier.
Ordering, Exchanges and Refunds
Ordering items with different availabilities:
(Delivery to Malaysia Address)
If you spend less than RM300.00 in a single order:
If your order is less than RM300.00, we will send them to you when all the items are available for RM8.00 in within Peninsula Malaysia and RM40.00 in East Malaysia.
If you spend RM300.00 or more in a single order:
If your order is RM300.00 and above, we will send them to you when all the items are available for free. Delivery to East Malaysia is free if your order is RM500.00 and above.
Exchange and Refund
Exchange and Refund Policies:
2) We regret that no refunds will be made.
How to exchange:
Operating Hours: 10 am to 6 pm
(Monday to Friday, except public holidays)
Ordering and Cancelling
Cancelling on order:
We begin processing orders as soon as they are placed, so it’s not possible to cancel your order.
Ordering on Chinese Simplified Books:
Magazines are only available at our retail store. Please send in your magazine inquiry to email address below:
Payment, Pricing and Promotions
You can pay by credit card. We currently only accept Visa and MasterCard. Please note that debit card is not acceptable.
When your account will be charged:
We do not charge your credit card until after your order has entered the dispatch process.
Items in your shopping cart will always reflect the price shown for the item when you first added it to your cart. Adding an item to your cart reserves the price shown at that time. Please note that this price may differ from the most recent price displayed on the item’s product detail. Some discounts are limited time offers. Also, as the discount we are able to offer for any item is dependent upon its availability, our price will necessarily change on occasion.
Price for Pre-order and Out of Stock item:
For items with a future release date and items which are temporarily out of stock, the BookWeb price may change between the time of order and the date the item is dispatched. We will inform you via email if the price is changed before dispatch.
Price difference between BookWeb and our retail store:
The prices may vary between BookWeb and our retail store.
25% discount on featured titles from July 1st - 30st 2014, or while stocks last. epic fantasy
In 2011, The Immortals of Meluha was a breath of fresh air for Indian publishing – not only a fantasy of epic proportions, but a reinvention of the story of Shiva. Inspired by roots both mythological and historical, this trilogy envisions Shiva as a man whose legend made him a god, but the narrative never once forgets that he is human, struggling with his prophesised destiny. Fantasy readers and mythology buffs looking for something different will delight in these books, which will undoubtedly leave them looking for more.
Aincrad(Sword Art Online)
Aincrad – “an impossibly huge castle of rock and iron, floating in an endless expanse of sky.” Made of one hundred floors stacked above one another, this castle contains multiples of villages, towns, forests, lakes... anything you might find in the real world. It is also the entire setting for Sword Art Online, a VRMMORPG that allowed complete immersion into the game’s world. But when it finally went live, the gamers realised that SOA’s most distinguishing feature may not be its best – it lacks a log-out button. Trapped in Aincrad, these players are told that they needed to conquer all of its one hundred floors in order to be released from the game. For Kirito, a self-proclaimed anti-social gamer who preferred to venture solo, life in Aincrad offers a certain irony, as he finally forges bonds with others in-game.
This One Summer
Jillian Tamaki & Mariko Tamaki
Rose was used to summers at Awago Beach; she goes with her parents every year. In Awago, she spends her days with Windy, who’s like the little sister she never had. This year, too, Rose and Windy divide their time between swimming, snacking, and watching horror movies – except that it’s different, somehow. Rose’s mother is withdrawn, and her parents are fighting all the time. Rose might be developing a crush – or an obsession. And one of the local teens seem to be heading towards a tragedy, involved in something that only Rose and Windy knows about. This one summer, changes happen. This one summer, the girls see hope, and heartbreak, and get a glimpse at what growing up might mean.
literature The Rise and Fall of Great Powers
Tom Rachman’s follow-up to his best-selling debut The Imperfectionists is a brilliant, intricately woven novel. Tooly Zylberberg, owner of a bookshop in the Welsh countryside, spent most of her life reading. Yet there’s one tale that never made sense: her own life. When she was little, she was taken away to Asia, Europe, and America for many years by various people. But who were the people that brought her up? And what ever happened to them? She preferred not to mention the strange events of her youth, even as they still worried her. However, an unexpected message from an ex-boyfriend prompted her to trace her life’s unusual trajectory, and her secrets are gradually revealed. The Rise and Fall of Great Powers is a beautifully written and profoundly sad story about how the lives we lead can be indecipherable even to ourselves, and of the unexpected connections and revelations that changes everything.
political science The Tragedy of Great Power Politics
John J. Mearsheimer
The Tragedy of Great Power Politics is a book by American scholar and University of Chicago professor John J. Mearsheimer on international relations theory. Even though it is a formidable subject, this updated edition of the classic treatise on the behaviour of great powers is presented in an organized and easy-to-read format. Historical evidence from the French Revolution to the present day, are used to support his systematic analysis of power. Although written more than a decade ago, many of the subjects that he touches on are still relevant to the present political struggle between superpowers, especially of America and China. Perhaps many political science aficionados and scholars may nod in agreement with the content of this book, but for those who do not, it will sure provoke debate and produce further academic opinions. Either way, it is an important book.
business Essentialism: The Disciplined Pursuit of Less
Do you ever feel overworked, busy but not productive? If the answer is yes, then you should pause and read this book. This book teaches you to live an essentialist life by doing less but better. Greg McKeown lays out his ideas of essentialism into four parts. Understand the core mindset of an essentialist and recognize the vital few from the trivial many. Then, find ways to eliminate the trivial many. Lastly, execute the vital few things almost effortlessly. With this systematic discipline, you can regain control of the decisions you make for the things that really matter.
Dr. Matteo Farinella
Have you ever wondered how our memory functions? What is a neuron and how does it work? If you’re curious but not the fan of going through the serious textbook-ish explanations, here’s the book for you. Neurocomic unravels the mysteries of the human brain in graphic format. Read and learn in a fun way, the brief history of the sci entists who contributed their findings on human brain and how it functions.
design Graphic Content: True Stories from Top Creatives
Ever wonder what is going on in the mind of top designers from creative fields? What shapes them to be who they are today; and what makes them do what they do in life? Amongst the contributors are creative directors, founders of design studios, web developers, writers and award-winning graphic designers. They share about stories based on first-hand experience -- tales that are funny, exhilarating, embarrassing, frustrating but inspiring nonetheless.
food & drink Done
Now that you’ve armed yourself with a few recipes and some basic cooking skills, you’re ready to conquer the kitchen! Or are you? Award-winning food writer James Peterson’s latest offering will make you think otherwise. Because even if you know the steps – how do you know that that dish is done to perfection? Covering the most basic yet difficult items like omelettes and sauces to meats and seafood, Peterson tells you how to know you’re done in words and pictures. Arm yourself with this handy book, and you’ll never doubt yourself again on when to dish it!
music Ukulele for Kids Starter Pack
Ukelele, or uke in short, has long been regarded as uniquely Hawaiian. In the 19th century, it was the Hawaiian interpretation of the machete, small guitar-like instrument, brought into the islands by Portuguese immigrants. The art of playing has then spread to all over the world, and it has created a feverish craze in the recent years! It is fun and entertaining, easy to learn and play, even for the younger beginner. This Starter Pack comes with a high-quality four-string, 12-fret soprano ukulele, Ukulele for Kids method book/CD, a carrying case and ukulele chords poster.
children's picture book The Most Magnificent Thing
A little girl and her best friend (aka pet dog) had a brilliant, most magnificient idea and they set out to make it real. However, despite knowing how it looks and what it’s for, the thing doesn’t seem to come out correctly! Numerous failed ‘things’ later, she is ready to throw in the towel in a fit of frustration but then, her trusty assistant suggests a walk to calm down. She returns with renewed determination to create that ‘most magnificient thing’, finally. A superbly multilayered picture book with a girl inventor, it encourages creativity and perseverance, and most importantly, delivers the message to young readers on how to deal calmly with frustration and failure, instead of in anger.
young adult fiction
We Were Liars
According to Cadence Sinclair Eastman, she was once blond, but now her hair is black. She used to be pretty, but now she looked sick. She had an accident, after which she suffers migraines. She does not suffer fools. And she likes a twist of meaning. In We Were Liars, Cadence bares all about the beautiful Sinclair family – wealthy, privileged, successful. All of which are true. But it is also a story of a girl in love, and about stories and legends and how we all live within our own mythologies – and how dangerous that can sometimes be. It is a story about truth, told by a girl who likes a twist of meaning.
手芸 かんたん＆かわいい動物のフェルトマスコット シートフェルトで作る動物マスコット。パンダや犬などの定番から、ナマケモノやユニコーンなどちょっと変わった動物まで112点を紹介。 料理 春夏秋冬、１年間を通じて毎日のおかず作りに役立つレシピが450品もの大ボリューム。一家に一冊の必携本。 graphic トランスフォ－マ－ジェネレ－ション vol.1 最新映画『トランスフォーマー／ロストエイジ』速報からトイ＆ライセンスアイテム最新情報まで全てが詰まったトランスフォーマー生誕３０周年を祝う公式ガイドブック完成！！ children
どもみーんなおいしそう！さあ、あなたもいっしょに、「いただきまーす」。こっちのおうちのごはんはなにかな？あっちのおうちのごはんはなにかな？それぞれのいえのそれぞれのごはん。ゆうがたになると、どのいえからもいいにおいがしてくるよ。 歷史小說 大秦帝國：第一部 黑色裂變(上、下)
人文 旅讀書店: 尋訪全球最美的20間書店
讓想像無限飛翔，讓心靈豐富成長！33項日常生活搭配五味流的獨特見解將改變你看事情的角度，讓思考變成快樂、讓生活充滿趣味 漫畫 下台一鞠躬(全)
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