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Attention All Passengers : The Airlines' Dangerous Descent---And How to Reclaim Our Skies: Mcgee, William J.: BOOKS KINOKUNIYA
Book Details
Attention All Passengers : The Airlines' Dangerous Descent---And How to Reclaim Our Skies
Attention All Passengers : The Airlines' Dangerous Descent---And How to Reclaim Our Skies
Publisher : Harpercollins
Published Date : 2012/06
Binding : Hardcover
ISBN : 9780062088376

BookWeb Price : AED 116.00

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Language : English
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Book Description
Source: ENG
Place of Publication: United States
Academic Level: Extracurricular
Geographic Designator: United States
Review:
Kirkus Reviews 2012 June #1
Baker & Taylor Forecast - June 2012
Booklist Reviews 2012 May #2
NextReads Business and Personal Finance 2013 February
LJ Reviews 2012 February #2
Table of Contents
 
Author's Note                                      ix
Acknowledgments                                    xi
Prologue: Flying Sucks                             1  (10)
    1 Sit Down and Shut Up or We'll Turn This      11 (32)
    Plane Around: Why Airline Service Has
    Collapsed and Air Rage Is Soaring
    2 What Happened to the Airlines?               43 (28)
    3 Collusion and Confusion: How Airlines        71 (16)
    Don't Play by the Rules---and How
    Passengers Pay
    4 So You Think You've Found the Lowest Fare    87 (20)
    5 A Mad Race to the Bottom: How Airlines       107(32)
    Mistreat Employees, Outsource, and Ignore
    Passengers
    6 When Your Airline Isn't Your Airline:        139(30)
    Regional Carriers Provide Lower Levels of
    Service and Safety
    7 Outrageous Outsourcing: The Single           169(30)
    Greatest Threat to Airline Safety
    8 Unsafe at Any Altitude? Facing               199(24)
    Unprecedented Dangers
    9 Threats to Survival: Why Many Air Crashes    223(24)
    Need Not Be Fatal
    10 Lights, Camera, Strip Search: The           247(22)
    Tragicomedy of Airline Security
    11 Cloudy Skies: Aviation's Carbon Footprint   269(16)
    12 Ink-Stained Wreckage: How Airlines          285(20)
    Manipulate the Media
Epilogue: Fighting the Clock                       305(2)
Conclusion: A Manifesto for Taking Back Our        307(8)
Skies
Appendix A Domestic Mainline Airline               315(1)
Partnerships with Regionals
Appendix B Domestic Regional Airline               316(1)
Partnerships with Mainlines
Glossary                                           317(2)
Selected Bibliography                              319(18)
Notes                                              337(8)
Index                                              345
 

William J. McGee, an award-winning journalist and consumer advocate called upon by the Department of Transportation, crisscrossed the country and the globe, immersing himself deep in the world of commercial airlines. The result is "Attention All Passengers", a searing look at the airline industry. From Boston to San Diego, and Seattle to West Palm Beach; from an outsourced call center in India and the Alabama center where all lost baggage ends up, McGee spent time with countless industry insiders: pilots, mechanics, TSA security screeners, academics, passengers, legislators, the CEOs of major carriers, Ralph Nader, and even Steven Slater, the headline-making disgruntled JetBlue flight attendant. He reveals how airline executives are cutting costs in a mad race to the bottom - delegating flights to second-tier regional airlines and outsourcing critical aircraft maintenance and repairs to unlicensed mechanics in China, Singapore, Mexico, and El Salvador. He exposes how both political parties and all branches of the U.S. Government have conspired to place corporate interests above the interests of consumers, workers, the nation's economy, and the planet's health.Provocative and hard-hitting, "Attention All Passengers" will forever change our perceptions of the airline industry - and make every passenger think twice when the "fasten seatbelts" sign lights up.